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Frequently Asked Questions
Answers to common questions about using this portal.
How do I submit a complaint?
Go to “Report a Problem”, choose a category, describe the issue, add a photo if you can, and enter your contact details. You'll get a reference number instantly.
How do I track my complaint?
Open “Track Complaint” and enter your complaint ID along with the mobile number you used while submitting.
How do I book an appointment?
Use “Book an Appointment”, pick a preferred date and time, and describe the purpose. The office will confirm your request.
Where can I meet the Councillor?
Check the “Office Hours” page for this week's sitting schedule and location. Some days are by appointment only.
What areas are covered by Ward 6?
Ward 6 comprises Sector 16, Sector 17 and Sector 18, Panchkula.
What types of complaints can I submit?
Roads, sewerage, drains, sanitation, parks, street lights, water supply, encroachment, stray animals, traffic/parking and more. Anything that doesn't fit can go to the Grievance Box.